Responsible Gaming
Gaming Should Be Fun
At Fair Go Casino, we believe that online gaming should be an entertaining form of leisure activity, not a way to earn money or solve financial problems. If you're going to play, please do so responsibly and within your means.
Remember: the house always has an edge, and there's no guaranteed way to win. Only gamble with money you can afford to lose.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over, or the legal gambling age in your Australian state or territory, whichever is higher.
If you are under the legal age to gamble in Australia, please do not create an account or attempt to play. We verify all accounts to ensure compliance with Australian gambling laws.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone else, it may indicate a gambling problem:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Lying to friends, family, or others about gambling activities
- Hiding gambling behaviour or concealing the extent of play
- Gambling to escape problems, stress, anxiety, or depression
- Neglecting work, study, family, or social responsibilities due to gambling
- Experiencing relationship problems because of gambling
- Borrowing money or going into debt to fund gambling
- Feeling irritable or anxious when unable to gamble
- Failed attempts to cut back or stop gambling
- Using gambling as a primary source of income or financial solution
If you've ticked any of these boxes, help is available.
Self-Help Tools & Responsible Gaming Features
Fair Go Casino provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount you're willing to lose within a specified timeframe.
- Reality Checks: Receive periodic reminders during your gaming session about how long you've been playing and how much you've spent.
- Session Time Limits: Set a maximum duration for your gaming sessions.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling.
To access these tools, log into your Fair Go Casino account and navigate to the Responsible Gaming settings. Contact our support team if you need assistance setting these limits.
Support & Counselling Services
If you're concerned about your gambling or need support, please reach out to one of these trusted organisations:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential, online counselling service available 24/7 across Australia. - Gamblers Anonymous Australia
Free support groups and peer support throughout Australia. - National Problem Gambling Helpline (in your state)
Contact your state's gambling regulator for local support services.
International Support
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
If You Need Help
If you believe you have a gambling problem or are concerned about your gaming habits, please seek help immediately. There is no shame in reaching out—problem gambling is treatable, and support is available.
Contact one of the organisations listed above, speak to your doctor, or call a gambling helpline. Many services are free, confidential, and available 24/7.
If you wish to self-exclude from Fair Go Casino, contact our customer support team and we will process your request promptly.